Frequently asked questions
How long will my order take to arrive?
Orders are typically processed within 2–3 business days. Shipping times vary depending on your location, but you’ll receive tracking details once your order is on the way.
Why did only part of my order arrive?
Some items may ship separately depending on stock levels or fulfilment locations. Don’t worry — the rest of your order is on its way, and you’ll receive tracking updates for each shipment.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
Can I return or exchange an item?
If your item arrives damaged or you received the wrong product, please contact us within 14 days of delivery and we’ll make it right. Returns for change of mind aren’t available at this time.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can also log in to your account and view order status at any time.
